Differences

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--- frequently_asked_questions [2010/04/12 07:09] – lucy
+++ frequently_asked_questions [2015/08/15 04:24] (current) – external edit 127.0.0.1
@@ Line 21: / Line 21: @@
 **4) How to change my password?**
-You can reset your password from www.cometid.com , an email will be sent to your registered mailbox (the email address will be shown on the screen), then you can reset your password and retrieve your username by following the instructions. The link in the email is temporary and will expire in 24 hours,hence you'll find the link not working if you access after 1 day.
+You can reset your password from www.cometid.com, an email will be sent to your registered mailbox (the email address will be shown on the screen), then you can reset your password and retrieve your username by following the instructions. The link in the email is temporary and will expire in 24 hours,hence you'll find the link not working if you access after 1 day. And you can only request to reset your password once a day.
-Please note, if you don’t receive the password replacement email, please check your junk mail box, sometimes mailboxes mistakenly categorise emails from unknown senders. And please note that you can only change your password once a day.
+Please note, if you don’t receive the password replacement email, please check your junk mail box, sometimes mailboxes mistakenly categorise emails from unknown senders.
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@@ Line 31: / Line 31: @@
 **1) What's the system requirement to install CometMarks?**
-You can download CometMarks if you are running the Microsoft Windows operating system using one of the popular browsers like cometbird, firefox, or IE. CometMarks is compatible to this Browsers and it will be workable for many other popular browsers in future.
+You can download CometMarks if you are running Microsoft Windows operating system, and using one of the most popular browsers namely cometbird, firefox, and IE. CometMarks is compatible to these Browsers and will support other popular browsers in future versions.
-**2) Is CometMarks free to download?**
+**2) Is CometMarks free?**
-Definitely Yes! CometMarks is a new, innovative, professional and free bookmark synchronizer. A Extension synchronize your bookmarks between browser and internet with a simple click. Feel free to [[http://www.cometmarks.com/|download]] and make it serve for you！
+Definitely Yes! CometMarks is a new, innovative, professional and TOTALLY FREE.
-**3) How to install CometMarks and make it work?**
+**3) Why can't I uninstall CometMarks from IE add-ons manager?**
-Please refer to [[Installing CometMarks]].
+By clicking Manage Add-ons in IE toolbar, you can only disable the CometMarks options in the Add-ons drop-down menu. You can remove CometMarks in the Control panel, for more details, please read [[Uninstalling CometMarks]].
-**4) How to uninstall Cometmarks from my PC?**
+**4) Do I need to reinstall CometMarks when there is a upgraded version?**
-To remove CometMarks from your computer, please follow the instruction at [[Uninstalling CometMarks]].
+No. You'll be notified when updates are available; you'll get the latest version by follow the instructions.
-**5) Why can't I uninstall CometMarks by the IE add-ons manager?**
-By clicking Manage Add-ons in IE toolbar, you can only disable the CometMarks options in the Add-ons drop-down menu. You can only remove CometMarks in the Control panel, for more details, please read [[Uninstalling CometMarks for IE]].
-**6) Do I need to reinstall CometMarks when there is a upgraded version?**
-No. When there is some update on the plug-in, you will be given a notice. Just follow the instructions you can get the lastest version installed on your computer.
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@@ Line 58: / Line 50: @@
 **1) How to edit my bookmarks folder?**
-  - select the folder or bookmark you want to edit
+  * If you're using IE, please read the instructions [[http://wiki2.cometmarks.com/doku.php?id=using_cometmarks_with_ie#organising_bookmarks|here]].
-  - Click Edit in the navigation and a edit form will appear.
+  * If you're using Firefox or CometBird, please read the instructions [[http://wiki2.cometmarks.com/doku.php?id=using_cometmarks_with_firefox#managing_bookmarks|here]].
-  - You will find "Save Bookmarks" in the navigation changes to red color. Click it and your changes will be saved.
-__Note__: You have to select a subject at first or the edit button will not work. Please remember to click "Save Bookmarks" after you finish your edit action.
 **2) The delete button does not work when I click it, what's the problem?**
-It's the similar question with the previous one. Please select the target you want to delete and it will work. Still the same. click "Save Bookmarks" before your action complete.
+Please select the target you want to delete before press the button. If the problem still occurs, click "Save Bookmarks" before your action complete.
-**3) Help!I delete one file out of careless. What can I restore it?**
+**3) I accidentally deleted a file, can I restore it?**
-If you select a bookmarks folder and click delete carelessly. Please do not worry, as long as you do not click "Save Bookmarks" button, you can get your deleted folders again. Refresh the browser and your bookmarks folders will return to the previous one.
+You'll be able to restore the file as long as you haven't clicked the "Save Bookmarks" button, refresh the browser and your bookmarks folders will appear without any changes.
-**4) How to search a bookmark I collected in the bookmarks file?**
+**4) How to search a bookmark I collected in the bookmarks folder?**
-  * Display the Bookmarks sidebar by clicking on the View menu, selecting Sidebar, and then selecting Bookmarks. Enter the keywords you want to search in the search bar. Or
+  * Select "View" on the menu bar, click "Sidebar" --> "Bookmarks", then enter the keywords you want to search in the search bar. Or
-  * Display the Library window by clicking on the Bookmarks menu and selecting Organize Bookmarks.... The Library window will appear. Enter the site name or description in the search bar to find your target bookmark.
+{{:faq_01.png|}}
+  * Display the Library window by clicking on the Bookmarks menu and select Organize Bookmarks.... The Library window will appear. Enter the site name or description in the search bar to find your target bookmark.
+{{:faq_02.png|}}{{:faq_03.png|}}
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 ==== Synchronization issues ====
-**1) I make changes in "My CometMarks", but they were not synchronized to my other computer. What's the problem?**
+**I've made changes in "My CometMarks", but they were not synchronized to my other computers. What's the problem?**
-Please make sure that you have CometMarks as a working status at your another computer. If you disable or did not login your CometMarks account, the synchronization will not appear in your computer.  -
+Please make sure that your CometMarks is in working status on your other computer. If you disabled it or did not login your CometMarks account, the synchronization will not be able to work. There are the 2 solutions:
-  - Check whether the icon is in bright color. If not, click the icon and login your account and the synchronization will start.
+  * Check whether the icon is in bright colour ({{:faq_04.png|}}is known as bright and {{:faq_06.png|}}is known as dark). If not, that means your CometMarks is inactive, right-click the icon to login from "settings" and the synchronization will start.
-  - Tools/Add-ons/CometMarks Bookmarks Synchronizer, check whether the status is disabled, if yes, click enable to make it begin to work.
+  * Select "Tools" in menu bar, go to "Add-ons" to check CometMarks' status; and click "enable" if it's disabled.
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