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frequently_asked_questions [2010/04/12 07:37]
lucy |
frequently_asked_questions [2015/08/15 04:24] (current)
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| **1) How to edit my bookmarks folder?** | **1) How to edit my bookmarks folder?** |
| - select the folder or bookmark you want to edit | * If you're using IE, please read the instructions [[http://wiki2.cometmarks.com/doku.php?id=using_cometmarks_with_ie#organising_bookmarks|here]]. |
| - Click Edit in the navigation and a edit form will appear. | * If you're using Firefox or CometBird, please read the instructions [[http://wiki2.cometmarks.com/doku.php?id=using_cometmarks_with_firefox#managing_bookmarks|here]]. |
| - You will find "Save Bookmarks" in the navigation changes to red color. Click it and your changes will be saved. | |
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| __Note__: You have to select a subject at first or the edit button will not work. Please remember to click "Save Bookmarks" after you finish your edit action. | |
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| **2) The delete button does not work when I click it, what's the problem?** | **2) The delete button does not work when I click it, what's the problem?** |
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| It's the similar question with the previous one. Please select the target you want to delete and it will work. Still the same. click "Save Bookmarks" before your action complete. | Please select the target you want to delete before press the button. If the problem still occurs, click "Save Bookmarks" before your action complete. |
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| **3) Help!I delete one file out of careless. What can I restore it?** | **3) I accidentally deleted a file, can I restore it?** |
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| If you select a bookmarks folder and click delete carelessly. Please do not worry, as long as you do not click "Save Bookmarks" button, you can get your deleted folders again. Refresh the browser and your bookmarks folders will return to the previous one. | You'll be able to restore the file as long as you haven't clicked the "Save Bookmarks" button, refresh the browser and your bookmarks folders will appear without any changes. |
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| **4) How to search a bookmark I collected in the bookmarks file?** | **4) How to search a bookmark I collected in the bookmarks folder?** |
| * Display the Bookmarks sidebar by clicking on the View menu, selecting Sidebar, and then selecting Bookmarks. Enter the keywords you want to search in the search bar. Or | * Select "View" on the menu bar, click "Sidebar" --> "Bookmarks", then enter the keywords you want to search in the search bar. Or |
| * Display the Library window by clicking on the Bookmarks menu and selecting Organize Bookmarks.... The Library window will appear. Enter the site name or description in the search bar to find your target bookmark. | |
| | {{:faq_01.png|}} |
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| | * Display the Library window by clicking on the Bookmarks menu and select Organize Bookmarks.... The Library window will appear. Enter the site name or description in the search bar to find your target bookmark. |
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| | {{:faq_02.png|}}{{:faq_03.png|}} |
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| ==== Synchronization issues ==== | ==== Synchronization issues ==== |
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| **1) I make changes in "My CometMarks", but they were not synchronized to my other computer. What's the problem?** | **I've made changes in "My CometMarks", but they were not synchronized to my other computers. What's the problem?** |
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| Please make sure that you have CometMarks as a working status at your another computer. If you disable or did not login your CometMarks account, the synchronization will not appear in your computer. - | Please make sure that your CometMarks is in working status on your other computer. If you disabled it or did not login your CometMarks account, the synchronization will not be able to work. There are the 2 solutions: |
| - Check whether the icon is in bright color. If not, click the icon and login your account and the synchronization will start. | * Check whether the icon is in bright colour ({{:faq_04.png|}}is known as bright and {{:faq_06.png|}}is known as dark). If not, that means your CometMarks is inactive, right-click the icon to login from "settings" and the synchronization will start. |
| - Tools/Add-ons/CometMarks Bookmarks Synchronizer, check whether the status is disabled, if yes, click enable to make it begin to work. | * Select "Tools" in menu bar, go to "Add-ons" to check CometMarks' status; and click "enable" if it's disabled. |
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| - [[what_is_cometmarks|Previous Page]] | - [[http://www.cometforums.com/forum/78-cometmarks-general-discussion/|Support Forums]] |
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| - [[start|Main Index]] | - [[start|Main Index]] |
